What matters to you as a Connect resident
Do not fill in this field
Please note: this survey is for residents of Connect Housing only.
Considering your overall experience with us as your landlord (not just today), tell us 3 things that are important to you as a resident. These could relate to a particular service we provide or your values & feelings.
*
The second thing that is important to you
*
The third thing that is important to you
*
We want to be open and transparent in providing you with information to hold us to account. We already publish some information but it would help us to know what is most important to you. Please select THREE options.
*
Corporate strategy and plans
How decisions are made by the Board
What customers tell us and how we act on what we hear
How we perform on the maintenance and management of our homes
How satisfied customers are with Connect
How we have learnt from complaints, and what we are doing to improve our services
How we perform against regulatory requirements
How we spend the income we receive from your rent
Financial information e.g. annual accounts, Value for Money
How we work with partners such as suppliers/contractors
How Connect is governed
How much we pay Non-Executives (the Board) and Executives
How the profile of our people reflects the communities we serve
Safety information about your home e.g. access to Fire Safety Risk Assessments
When planned works are due e.g. kitchen and bathroom upgrades
The above options are just some of our suggestions for what you might want to see. If there's any Connect-related information that you'd like to see us publish that isn't on the list, we'd love to hear your ideas below.
The feedback we collect from this survey will feed into the next stage of this review. If you'd like to be involved in that, please express your interest here.
*
I'm interested in being involved
No thank you
Would you like your name to be added to the prize draw?
*
Yes
No
Name
Email
Telephone
Submit
